CANCELLATION AND REFUND POLICY
6 Week Foundation Programme
Your 6 week plan lasts a total of 6 weeks from your start date. The 14-day cancellation period commences on the day your membership starts which will be agreed between Claire Adams Total Health Ltd and You. The 14-day cancellation period is known as the ‘cooling-off period’ and you must inform us of your decision to change your mind within 14 days to Claire Adams Total health Ltd in writing to via email to firstname.lastname@example.org. If you enter the Premises to use Claire Adams Total health facilities and services during the cooling-off period, Claire Adams Total Health will charge a proportionate fee to cover your use and refund the balance of fees you have already paid. If you purchased the membership in person at the Premises you are entitled to cancel and obtain a refund at the sole discretion of Claire Adams Total Health Ltd.
Inner Circle Programme
All memberships require a period of Two Full Calendar Months written notice (sent via email) to cancel. The member is responsible for his/her own cancellation. Any payments scheduled during the notice period will be paid in full. e.g. If notice is given on the 10th of July, full payments will be taken on the 1st of August and the 1st of September.
Exceptional cancellation: A cancellation is exceptionally granted if the Member moves away from Edinburgh, outwith 10 miles of the facility , on presentation of an official document to prove change of address. It is also possible to cancel the membership due to medical reasons, upon presentation of a medical certificate.
I accept that Claire Adams Total Health Ltd reserves the right to terminate my membership at any time and for any reason.
I understand Claire Adams Total Health Ltd requires a minimum of 24 hours notice for the cancellation of any agreed upon session. Notice of cancellation must be provided to Claire Adams Total Health Ltd via the electronic booking system, or via email to email@example.com. Cancellation within 24 hours for any reason may result in the member forfeiting the session.